Guest Guide

Pet-friendly guest guide: Welcome furry guests properly

Pet-friendly properties need special considerations. Create a guide that welcomes pets while setting clear expectations for pet owners about rules, areas, and local pet services.

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GuestGPT: AI-powered virtual concierge in every guest guide. Guests can ask questions and get instant answers.
For Airbnb & STR hostsUpdated Updated this month
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Key takeaways

  • Clearly state pet policies: allowed pets, fees, rules, and restrictions.
  • Include pet-friendly local recommendations: parks, vets, pet stores.
  • Set expectations about pet areas and off-limit spaces in the property.
How to use this guide: review the takeaways, implement the practices that fit your property, and use Host Pilot to create and share your guest guide.

Utilisez votre pet-friendly guest guide avec l'automatisation Booking.com

Automatisation Booking.com et messages du guide invité pour pet-friendly guest guide

Que vous créiez un pet-friendly guest guide ou amélioriez un existant, vous pouvez le connecter à Booking.com et utiliser le même lien de guide dans les messages automatisés. Les invités reçoivent des réponses cohérentes et vous avez moins de questions répétées, quel que soit le canal de réservation.

Common problems hosts face

  • Unclear pet policies lead to misunderstandings
  • Pet owners don't know local pet-friendly spots
  • No guidance on pet behavior expectations
  • Missing information about pet fees or restrictions

What good solutions should include

  • Clear pet policy section with fees, rules, and restrictions
  • Pet-friendly local recommendations: parks, beaches, vets, pet stores
  • Guidelines on pet behavior and off-limit areas
  • Emergency vet contact information

Practical tips from experienced hosts

  1. List allowed pets clearly: dogs only, cats, or all pets? Size restrictions?
  2. Include pet fees and policies upfront to avoid surprises.
  3. Recommend nearby dog parks, pet-friendly beaches, and walking trails.
  4. List emergency vet contacts in case of pet emergencies.

Action step: Pick one practice from this guide to implement this week. Test it with your next booking and measure the impact on guest questions and reviews.

Options compared

Choose the approach that fits your needs.
OptionBest forWhy it works / doesn't
No pet guidanceIncompletePet owners unsure of rules, may violate policies or damage property.
Brief mentionPartialNot enough information, guests still have questions.
Comprehensive pet guideCompleteClear policies and recommendations help pets and owners have a great stay.

Where Host Pilot fits

  • Create a dedicated pet policy section in your guest guide.
  • Include pet-friendly local recommendations and emergency vet contacts.
  • Update pet policies easily if rules or local recommendations change.

FAQ

What should I include in a pet-friendly guest guide?+

Pet policies (allowed pets, fees, rules), pet-friendly areas and restrictions, local pet recommendations (parks, vets, stores), and emergency vet contacts.

How strict should my pet policies be?+

Be clear about rules that protect your property (no pets on furniture, cleanup requirements) but flexible where possible. Clear policies prevent misunderstandings.

Should I include pet fees in the guest guide?+

Yes, list pet fees clearly so guests aren't surprised. Include this in both your listing and guest guide for transparency.

Related guides

Ready to create your guest guide?

Use this guide to build an effective guest guide for your property. When you're ready, Host Pilot can help you create mobile-friendly guides with QR codes, local recommendations, and easy updates.

Nouveau service : Automatisations clé en main

Automatisations Airbnb & Booking.com configurées pour vous

Nous configurons la messagerie intelligente, les règles de timing, le partage de guides et le marketing léger pour que les invités se servent eux-mêmes avant de vous contacter.

Réponses avant arrivée, séjour et départExpérience multi-villes
Exemple de guide invité
Guide invité mobile avec onglet assistant IA GuestGPT inclus dans la configuration d'automatisation

Chaque automatisation inclut un lien de guide invité avec votre marque pour que les invités trouvent Wi‑Fi, check‑in et recommandations locales avant de demander.