Property management analytics for hosts
Analytics should answer one thing: where to focus this week. Keep the dashboard tight and tied to actions.
Puntos clave
- •Limit weekly review to 5 KPIs and one action per listing.
- •Tag guest issues and fix root causes in guides/checklists.
- •Compare ADR/occupancy to last year for true progress.
Problemas habituales de los anfitriones
- •Too many metrics with no clear next step
- •Hard to compare listings or portfolios side by side
- •Guest issues are not quantified, so patterns are missed
- •Data lives in separate tools for pricing, reviews, and ops
Qué deben incluir las buenas soluciones
- •Core KPI set: occupancy, ADR, RevPAR, response time, and issue resolution time
- •Side-by-side comparison of listings with filters by city or owner
- •Issue tagging (access, cleaning, noise) to spot trends
- •Exports you can share with owners or accountants
Consejos prácticos del día a día
- Limit your weekly review to five KPIs and one action per listing.
- Tag every guest issue; fix the root cause in your guide or checklist.
- Compare ADR and occupancy against last year’s same period to see real progress.
- Review cancellation reasons monthly to update policies and messaging.
Acción a mitad de guía: elige un cambio para probar esta semana (p. ej., plantilla de llegada con aprobación o precio mínimo de fin de semana) y mide el impacto.
Qué deben incluir las buenas soluciones
- •Core KPI set: occupancy, ADR, RevPAR, response time, and issue resolution time
- •Side-by-side comparison of listings with filters by city or owner
- •Issue tagging (access, cleaning, noise) to spot trends
- •Exports you can share with owners or accountants
Herramientas y opciones comparadas
Elige la opción que se ajuste al tamaño de tu cartera.| Option | Best for | Why it works / doesn’t |
|---|---|---|
| BI tools | Custom | Flexible but time-heavy; better for large teams. |
| Pricing-only analytics | Rates | Good for ADR, weak for ops and guest issues. |
| Host Pilot | Host actions | Shows the few KPIs that drive bookings and guest satisfaction with clear next steps. |
Where Host Pilot fits
- •Unified view of pricing, occupancy, and guest issues.
- •Exports and share links for owners and accountants.
- •Guide usage data shows which answers prevent tickets.
FAQ
Which KPIs matter for small portfolios?+
Occupancy, ADR, RevPAR, response time, and issue resolution time cover most needs.
How do I act on the data?+
Choose one action per listing weekly: adjust rates, update the guide, or fix a recurring issue type.
Do I need separate tools for finance?+
Use your PMS for KPIs and export monthly to accounting—avoid parallel spreadsheets.
Guías relacionadas
Haz que hospedar sea sencillo
Usa esta guía para ajustar tu flujo de trabajo y añade después las herramientas que más tiempo te ahorren. Cuando estés listo, Host Pilot puede encargarse de los mensajes, guardrails de precios y guías de huéspedes en un solo lugar.
