¿Qué es una guía de huéspedes?
Una guía de huéspedes es un recurso digital que responde a preguntas frecuentes antes de que los huéspedes pregunten. Incluye instrucciones de llegada, WiFi, normas de la casa, recomendaciones locales y contactos de emergencia. Cada guía incluye GuestGPT, un conserje virtual con IA.
La guía de huéspedes es gratuita para todos los clientes.
Conecta tu guía de huéspedes a Booking.com y automatiza los mensajes
Las guías de huéspedes funcionan con tus canales: conecta tu guía a Booking.com y usa el mismo enlace en mensajes automáticos. Los anfitriones de alquileres vacacionales comparten una guía en todas partes y dejan que la herramienta gestione las respuestas, para que los huéspedes reciban respuestas ya reserven en Airbnb, Booking.com o directo.
Reducir preguntas repetitivas
Responde automáticamente a preguntas sobre WiFi, llegada y normas. Los huéspedes encuentran todo sin llamar.
Mejorar la experiencia del huésped
Guías bien hechas ayudan a los huéspedes a sentirse preparados. Mejores valoraciones y menos quejas.
Ahorrar tiempo y escalar
Crea tu guía una vez, actualízala fácilmente y comparte el mismo enlace para cada reserva.
Empieza aquí
Tres guías que cubren lo esencial
Aprende qué son las guías de huéspedes, qué incluir y cómo empezar con plantillas.
Airbnb guest guide: Complete template and best practices
Create an effective Airbnb guest guide with check-in instructions, WiFi details, house rules, and local recommendations. Reduce questions and improve reviews.
Guest guide checklist: Everything to include for vacation rentals
Use this comprehensive guest guide checklist to ensure you include check-in instructions, house rules, local tips, and emergency contacts. Reduce guest questions.
Free guest guide templates for vacation rentals
Download free guest guide templates for Airbnb, VRBO, and vacation rentals. Includes check-in instructions, house rules, local recommendations, and more.
Todas las guías de huéspedes
Biblioteca completa de guías
Explora guías por tema, plataforma y caso de uso. Cada guía incluye buenas prácticas, plantillas y consejos.
Airbnb guest guide: Complete template and best practices
Create an effective Airbnb guest guide with check-in instructions, WiFi details, house rules, and local recommendations. Reduce questions and improve reviews.
VRBO guest guide: Essential template for vacation rentals
Build an effective VRBO guest guide with house rules, check-in instructions, local recommendations, and more. Reduce guest questions and boost ratings.
Guest guide checklist: Everything to include for vacation rentals
Use this comprehensive guest guide checklist to ensure you include check-in instructions, house rules, local tips, and emergency contacts. Reduce guest questions.
Free guest guide templates for vacation rentals
Download free guest guide templates for Airbnb, VRBO, and vacation rentals. Includes check-in instructions, house rules, local recommendations, and more.
Self check-in guest guide: Instructions and best practices
Create clear self check-in instructions for guests. Include lockbox codes, door codes, parking, and entry photos. Reduce check-in questions and late-night calls.
Mobile-first guest guide: Why it matters for vacation rentals
Create mobile-friendly guest guides that guests can access on their phones. Learn why mobile-first design reduces questions and improves guest experience.
QR code guest guide: Quick access for vacation rental guests
Create QR code guest guides that guests can scan to instantly access check-in instructions, WiFi, house rules, and local recommendations. No apps required.
Welcome book template: Create a memorable guest experience
Design a welcome book that impresses guests with local recommendations, house rules, and helpful tips. Download free templates and best practices.
Digital guidebook: Modern solution for vacation rental hosts
Create digital guidebooks for your vacation rental. Mobile-friendly, easy to update, and accessible via link or QR code. Reduce guest questions and improve reviews.
House rules template: Clear guidelines for vacation rental guests
Create clear house rules for your vacation rental. Download free templates covering noise, pets, smoking, parties, and more. Reduce conflicts and protect your property.
Local recommendations guide: Help guests discover your area
Create a local recommendations section in your guest guide. Include restaurants, cafes, activities, and hidden gems. Help guests explore and improve their experience.
WiFi instructions: Make internet access easy for guests
Create clear WiFi instructions for your vacation rental guests. Include network name, password, troubleshooting tips, and backup options. Reduce connectivity questions.
Check-in instructions template: Clear arrival guidance for guests
Create clear check-in instructions for your vacation rental. Include parking, key access, entry codes, and photos. Reduce check-in questions and late-night calls.
Parking information guide: Help guests park safely and correctly
Create clear parking instructions for your vacation rental. Include parking spots, street parking rules, permits, and restrictions. Prevent parking violations and guest frustration.
Emergency contacts template: Essential information for guest safety
Create an emergency contacts section for your guest guide. Include local emergency numbers, your contact info, and property-specific emergencies. Keep guests safe and informed.
Pet-friendly guest guide: Welcome furry guests properly
Create a pet-friendly guest guide with pet policies, local pet services, and pet-friendly recommendations. Ensure both pets and owners have a great stay.
Luxury rental guest guide: Elevate the high-end guest experience
Create a luxury guest guide that matches your premium property. Include concierge services, premium amenities, fine dining recommendations, and personalized touches.
Guest guide for small hosts: Simple solutions for 1–5 properties
Create effective guest guides without complexity. Perfect for hosts with 1–5 properties who want professional guides without the overhead. Templates and simple tools.
Vacation rental guidebook: Complete digital solution
Create a comprehensive vacation rental guidebook with check-in instructions, house rules, local recommendations, and more. Mobile-friendly and easy to update.
TouchStay alternative: Simple guest guide solution for vacation rentals
Looking for a TouchStay alternative? Create mobile-friendly guest guides with QR codes, local recommendations, and easy updates. Simple, affordable solution for vacation rental hosts.
FAQ
Respuestas rápidas sobre guías de huéspedes
Preguntas frecuentes sobre qué son las guías de huéspedes y cómo crear una.
¿Qué es una guía de huéspedes?
Una guía de huéspedes es un recurso digital que responde a preguntas frecuentes antes de que los huéspedes pregunten. Incluye instrucciones de llegada, WiFi, normas y contactos de emergencia. Una buena guía reduce preguntas repetitivas.
¿Por qué importan las guías de huéspedes?
Las guías de huéspedes ahorran tiempo a los anfitriones respondiendo automáticamente. Mejoran la experiencia dando la información cuando se necesita. Guías bien hechas llevan a mejores valoraciones.
¿Necesito software especial para crear una guía?
No. Puedes crear una guía básica con plantillas. Muchos anfitriones empiezan con plantillas gratuitas y las personalizan. Las plataformas de guías facilitan actualizar y compartir.
También publicamos una plantilla guía huéspedes Airbnb gratis en GitHub (EN, FR, DE, ES, IT, PT) que puedes copiar y personalizar.
La guía de huéspedes es gratuita para todos los clientes.
