Property management analytics for hosts
Analytics should answer one thing: where to focus this week. Keep the dashboard tight and tied to actions.
Wichtigste Erkenntnisse
- •Limit weekly review to 5 KPIs and one action per listing.
- •Tag guest issues and fix root causes in guides/checklists.
- •Compare ADR/occupancy to last year for true progress.
Häufige Probleme von Gastgebern
- •Too many metrics with no clear next step
- •Hard to compare listings or portfolios side by side
- •Guest issues are not quantified, so patterns are missed
- •Data lives in separate tools for pricing, reviews, and ops
Was gute Lösungen enthalten sollten
- •Core KPI set: occupancy, ADR, RevPAR, response time, and issue resolution time
- •Side-by-side comparison of listings with filters by city or owner
- •Issue tagging (access, cleaning, noise) to spot trends
- •Exports you can share with owners or accountants
Praxisnahe Tipps aus dem Gastgeber‑Alltag
- Limit your weekly review to five KPIs and one action per listing.
- Tag every guest issue; fix the root cause in your guide or checklist.
- Compare ADR and occupancy against last year’s same period to see real progress.
- Review cancellation reasons monthly to update policies and messaging.
Aktion in der Mitte des Guides: Wählen Sie eine Änderung, die Sie diese Woche testen (z. B. Ankunfts‑Vorlage mit Freigabe oder Mindestpreis fürs Wochenende) und messen Sie die Auswirkung auf Antwortzeit oder Auslastung.
Was gute Lösungen enthalten sollten
- •Core KPI set: occupancy, ADR, RevPAR, response time, and issue resolution time
- •Side-by-side comparison of listings with filters by city or owner
- •Issue tagging (access, cleaning, noise) to spot trends
- •Exports you can share with owners or accountants
Tools und Optionen im Vergleich
Wählen Sie die Option, die zu der Größe Ihres Portfolios passt.| Option | Best for | Why it works / doesn’t |
|---|---|---|
| BI tools | Custom | Flexible but time-heavy; better for large teams. |
| Pricing-only analytics | Rates | Good for ADR, weak for ops and guest issues. |
| Host Pilot | Host actions | Shows the few KPIs that drive bookings and guest satisfaction with clear next steps. |
Where Host Pilot fits
- •Unified view of pricing, occupancy, and guest issues.
- •Exports and share links for owners and accountants.
- •Guide usage data shows which answers prevent tickets.
FAQ
Which KPIs matter for small portfolios?+
Occupancy, ADR, RevPAR, response time, and issue resolution time cover most needs.
How do I act on the data?+
Choose one action per listing weekly: adjust rates, update the guide, or fix a recurring issue type.
Do I need separate tools for finance?+
Use your PMS for KPIs and export monthly to accounting—avoid parallel spreadsheets.
Verwandte Guides
Vereinfachen Sie Ihre Gastgeber‑Arbeit
Nutzen Sie diesen Guide, um Ihre Abläufe zu straffen, und ergänzen Sie dann die Tools, die Ihnen am meisten Zeit sparen. Wenn Sie soweit sind, übernimmt Host Pilot Messaging, Preis‑Guardrails und Gästeguides an einem Ort.
