Host Guide
Property management analytics for hosts
Analytics should answer one thing: where to focus this week. Keep the dashboard tight and tied to actions.
For Airbnb & STR hostsUpdated Updated this month
property management analyticsrental analyticsvacation rental reportinghost metrics
Key takeaways
- •Limit weekly review to 5 KPIs and one action per listing.
- •Tag guest issues and fix root causes in guides/checklists.
- •Compare ADR/occupancy to last year for true progress.
How to use this guide: skim the takeaways, copy the checklist that fits your portfolio, then link your preferred tools or Host Pilot if you want approvals and guardrails.
Common problems hosts face
- •Too many metrics with no clear next step
- •Hard to compare listings or portfolios side by side
- •Guest issues are not quantified, so patterns are missed
- •Data lives in separate tools for pricing, reviews, and ops
What good solutions should include
- •Core KPI set: occupancy, ADR, RevPAR, response time, and issue resolution time
- •Side-by-side comparison of listings with filters by city or owner
- •Issue tagging (access, cleaning, noise) to spot trends
- •Exports you can share with owners or accountants
Practical tips from day-to-day hosting
- Limit your weekly review to five KPIs and one action per listing.
- Tag every guest issue; fix the root cause in your guide or checklist.
- Compare ADR and occupancy against last year’s same period to see real progress.
- Review cancellation reasons monthly to update policies and messaging.
Mid-guide action: pick one change to test this week (e.g., add an approval-based arrival template or set a weekend rate floor) and measure response time or occupancy impact.
What good solutions should include
- •Core KPI set: occupancy, ADR, RevPAR, response time, and issue resolution time
- •Side-by-side comparison of listings with filters by city or owner
- •Issue tagging (access, cleaning, noise) to spot trends
- •Exports you can share with owners or accountants
Tools and options compared
Choose the option that fits your portfolio size.| Option | Best for | Why it works / doesn’t |
|---|---|---|
| BI tools | Custom | Flexible but time-heavy; better for large teams. |
| Pricing-only analytics | Rates | Good for ADR, weak for ops and guest issues. |
| Host Pilot | Host actions | Shows the few KPIs that drive bookings and guest satisfaction with clear next steps. |
Where Host Pilot fits
- •Unified view of pricing, occupancy, and guest issues.
- •Exports and share links for owners and accountants.
- •Guide usage data shows which answers prevent tickets.
FAQ
Which KPIs matter for small portfolios?+
Occupancy, ADR, RevPAR, response time, and issue resolution time cover most needs.
How do I act on the data?+
Choose one action per listing weekly: adjust rates, update the guide, or fix a recurring issue type.
Do I need separate tools for finance?+
Use your PMS for KPIs and export monthly to accounting—avoid parallel spreadsheets.
Related guides
Keep hosting simple
Use this guide to tighten your workflow, then add the tools that save you the most time. When you are ready, Host Pilot can handle messaging, pricing guardrails, and guest guides in one place.
