Host Guide
Airbnb cleaner scheduling that guests never notice
Late turnovers kill reviews. Keep one shared schedule, clear briefs, and confirmations so guests never feel the scramble.
For Airbnb & STR hostsUpdated Updated this month
airbnb cleaner schedulingAirbnb cleaning scheduleturnover schedulingcleaner coordination
Key takeaways
- •One shared calendar with instant updates is non-negotiable.
- •Standardize briefs and photos; keep them out of chat threads.
- •Require confirmations and photo proof on key areas.
How to use this guide: skim the takeaways, copy the checklist that fits your portfolio, then link your preferred tools or Host Pilot if you want approvals and guardrails.
Common problems hosts face
- •Cleaners miss last-minute bookings because they do not see updates
- •Instructions live in chat threads and are hard to find onsite
- •Quality slips because checklists are inconsistent
- •Multiple cleaners work the same day with no priority order
What good solutions should include
- •One shared calendar that updates instantly across channels
- •Standardized turnover checklist with photos and access details
- •Confirmation flow so cleaners accept or reassign jobs
- •Priority rules for same-day turns and late checkouts
Practical tips from day-to-day hosting
- Send a daily digest the evening before with arrivals, departures, and notes.
- Keep a single cleaner brief pinned in the guide with lock codes and parking.
- Require a photo of the entry, kitchen, and bathroom after each turn to maintain standards.
- Have a backup cleaner list for same-day gaps; confirm pay rates upfront.
Mid-guide action: pick one change to test this week (e.g., add an approval-based arrival template or set a weekend rate floor) and measure response time or occupancy impact.
What good solutions should include
- •One shared calendar that updates instantly across channels
- •Standardized turnover checklist with photos and access details
- •Confirmation flow so cleaners accept or reassign jobs
- •Priority rules for same-day turns and late checkouts
Tools and options compared
Choose the option that fits your portfolio size.| Option | Best for | Why it works / doesn’t |
|---|---|---|
| Group chats | Ad hoc | Works for one listing; fails when bookings change same-day. |
| Generic task apps | Tasks | Good checklists but disconnected from bookings. |
| Host Pilot | Booking-aware | Turnover tasks tied to bookings with simple confirmations. |
Where Host Pilot fits
- •Turnover tasks tied to the same calendar as guests and owners.
- •Cleaner briefs live with the booking so nothing is lost in chat.
- •Notifications go out automatically when bookings change.
FAQ
How do I handle last-minute bookings?+
Use instant notifications and a backup cleaner list. Block risky gaps if no cleaner confirms.
Should cleaners see pricing?+
No. Share schedule, access, and notes only. Keep payouts in accounting.
What about supplies?+
Keep a monthly supply checklist and photo verification so you restock before guests arrive.
Related guides
Keep hosting simple
Use this guide to tighten your workflow, then add the tools that save you the most time. When you are ready, Host Pilot can handle messaging, pricing guardrails, and guest guides in one place.
