Import once

Turn your Airbnb or Booking.com listing into a direct booking website and guest guide.

AI receptionist handling guest calls with full business context

Set up in one click

AI Receptionist That Knows Everything About Your Business

Your AI concierge handles guest calls 24/7 with full context awareness of reservations, properties, guest guides, and more. Set up instantly with our one-click importer from Airbnb and Booking.com.

For the full listing-import workflow, see how automate your Airbnb guest experience turns one listing URL into a guest guide, a direct booking website, and the automation system this AI receptionist can use.

No IT or long setup—your AI is live in minutes

Import from Airbnb or Booking.com and your AI receptionist is ready so you're not missing calls while you configure.

Guests get accurate answers—no "let me check and call you back"

Knows reservations, properties, guest guides, and availability so callers get real info instead of generic replies.

One-click AI concierge setup importing property from Airbnb or Booking.com with instant configuration
Instant Setup

Set Up Your AI Receptionist in One Click

Thanks to our powerful importer from Airbnb and Booking.com, your AI concierge can be operational in seconds. No complex configuration, no manual data entry—just paste a property link and you're done.

The same one-click flow also helps hosts generate guest guide from Airbnb listing data before connecting that information to voice, messaging, and direct booking workflows.

  • Import from Airbnb: Paste any Airbnb listing URL and all property details are instantly available to your AI
  • Import from Booking.com: Extract property information from Booking.com links with one click
  • Automatic Context Loading: Reservations, guest guides, property details, and availability are all connected automatically
  • Free Phone Number: Get a free phone number for your business with no setup fees

Fully Context-Aware of Your Business

Your AI receptionist has instant access to all your business information, making every guest interaction seamless and informed.

Reservations

Knows all upcoming and past bookings, check-in/check-out dates, guest names, and reservation status

Properties

Access to property details, amenities, location, pricing, availability, and all property-specific information

Guest Guides

Can reference guest guide content, local recommendations, WiFi passwords, check-in procedures, and more

Guest History

Remembers previous conversations, guest preferences, special requests, and interaction history

Everything Your AI Receptionist Can Do

Handle guest calls professionally with natural conversation and intelligent responses.

24/7 Availability

Never miss a guest call. Your AI receptionist answers every call, day or night, handling inquiries even when you're unavailable.

  • Instant call answering
  • No busy signals or missed calls
  • Professional greeting every time

Natural Conversations

Advanced AI understands context, intent, and nuance. Conversations feel natural and human-like, not robotic.

  • Understands guest questions in natural language
  • Provides helpful, accurate answers
  • Handles complex multi-turn conversations

Booking Assistance

Help guests check availability, answer pricing questions, and provide booking information in real-time.

  • Check availability for specific dates
  • Provide accurate pricing information
  • Share booking links and reservation details

Guest Support

Answer common questions about check-in, amenities, house rules, local recommendations, and more.

  • Provide check-in instructions and WiFi passwords
  • Answer questions about amenities and features
  • Share local recommendations and house rules

Free Phone Number Included

Get a free business phone number with your AI receptionist. No setup fees, no per-minute charges, no hidden costs. Just professional call handling included in your plan.

Free Number

No setup fees or monthly charges for the number itself

Instant Setup

Your number is ready to use immediately after setup

Professional

Give guests a dedicated business line to call

Get Your Free Number

Get Started

Configure your AI Receptionist to start handling calls automatically. Follow these two steps:

1

Get a phone number

Go to Setup and connect a number. Host Pilot will provide you with an AI Receptionist number.

2

Forward calls to it

In your phone carrier's settings (or on your phone), set call forwarding from your business number to the AI Receptionist number so incoming calls reach the AI.

Go to Setup

Need help? Visit Support— we're live and reply in minutes.

Set Up Your AI Receptionist

Tell us about your properties and we'll help you set up your AI concierge. We reply fast with a simple plan and next steps—no pressure, no jargon.

One-click setup with Airbnb and Booking.com importers
Context-aware of reservations, properties, and guest guides
24/7 AI receptionist ready to handle guest calls
Request AI Concierge Setup

$99 one-time setup — sign up on the pricing page.

Prefer to explore on your own? Start with a free trial and set up your AI concierge yourself.

New: Automation setup service

Airbnb + Booking.com automations done for you

We set up guest messaging, pricing nudges, and guide sharing across Airbnb, Booking.com, Vrbo, and direct sites—plus light marketing to boost your online presence.

Smart replies + check-in flowsMulti-city experience
Guest guide example
Mobile guest guide with GuestGPT AI assistant tab included in automation service

We include a branded guest guide link in every automation so guests self-serve before they message you.

Short answer

guest communication software for Airbnb and Booking.com hosts

Host Pilot is built for hosts who need guest communication software, AI concierge support, WhatsApp workflows, and a guest guide that answers common stay questions without turning a small rental business into a heavy software project. Import one listing, then generate a direct booking website, a digital guest guide, and connected guest communication from the same source.

Why this product page matters for hosts

Search intent is usually practical: hosts want fewer repeated questions, clearer guest journeys, more direct booking control, and a setup that works before they hire an operations team.

Guest communication pages should show how messages, guest guide links, and AI answers reduce repeated questions across the stay.

Generated assets from one listing

  • Direct booking website: A simple direct booking website that reuses listing content, supports repeat guests, and gives hosts a channel beyond Airbnb and Booking.com.
  • Digital guest guide: A mobile guest guide guests can open by link or QR code, with check-in details, Wi-Fi, house rules, local tips, and GuestGPT answers.
  • Connected guest communication: Message templates, AI concierge support, WhatsApp workflows, and guest guide links stay connected instead of scattered across tools.

Best fit

Use this when the pain is repeated guest questions, late replies, arrival confusion, or scattered inbox workflows.

Host Pilot is a better fit when you want a mobile-first guest experience layer, fast setup, direct booking pages, guest guides, and messaging in one simple workflow.

A heavier PMS can still be better if you manage a large portfolio, need complex accounting, or require enterprise owner reporting.

Product FAQ

How does Host Pilot improve guest communication?

It connects guest guide content, message templates, WhatsApp workflows, and AI concierge answers around the same listing information.

Can guests get answers without downloading an app?

Yes. Guests can open the guide by link or QR code and use GuestGPT where available.

Related Host Pilot pages

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