Import once
Turn your Airbnb or Booking.com listing into a direct booking website and guest guide.
Built for hosts with 1–10 properties
Guests ask fewer questions when they receive arrival details, WiFi, and guide access before travel day. Sending that bundle manually for every booking does not scale.
A strong airbnb pre check in message gives the guest the next useful step about pre check-in details without forcing them to ask twice. Keep it short, personal, and specific: prepare guests with arrival steps, guide link, WiFi, parking, and house-rule reminders. If the message starts to become a mini manual, link to the guest guide instead.
Automate a pre check-in message that delivers instructions and your guest guide link at the right time before arrival.
2 min - see exactly how it works
Example, not a testimonial: A guest is packing the night before arrival and wants to know parking, access, and what to bring. The win is not a longer message. The win is one calm message about pre check-in details, with the important detail up front: prepare guests with arrival steps, guide link, WiFi, parking, and house-rule reminders.
Use these airbnb pre check in message examples as starting points. Replace the placeholders, keep the tone human, and link to your guest guide when the answer needs more detail.
Best when the guest has already messaged you and you want to sound personal.
Hi {{guest_name}}, thanks for reaching out about pre check-in details. prepare guests with arrival steps, guide link, WiFi, parking, and house-rule reminders. Ask guests to open the guide before travel day. Full details are here: {{guide_link}}Why this works
It acknowledges the guest first, answers directly, and moves the detailed instructions into the guide.
Best for mobile guests who only need the answer.
Hi {{guest_name}}, quick note on pre check-in details: prepare guests with arrival steps, guide link, WiFi, parking, and house-rule reminders. Details: {{guide_link}}Why this works
It keeps the answer scannable and reduces the chance the guest misses the link.
Best for scheduled messages or saved replies.
Hi {{guest_name}}, here is the important info for pre check-in details. prepare guests with arrival steps, guide link, WiFi, parking, and house-rule reminders. If anything looks different for your stay, reply here and I will help.Why this works
It feels automated but still gives guests permission to ask when their situation is different.
Best when the answer includes WiFi, parking, check-in, house rules, or local recommendations.
Hi {{guest_name}}, I put the full pre check-in details details in the guest guide so you can open them anytime: {{guide_link}}. Ask guests to open the guide before travel day.Why this works
It keeps the message light and trains the guest to use the guide before sending another question.
Hosts usually look for airbnb pre check in message when they want a simpler way to handle guest communication, arrivals, bookings, or day-to-day operations without adding extra admin.
Guests arrive with access steps and WiFi already in hand.
Pre check-in automation reduces travel-day questions that interrupt operations.
One message points guests to the same source of truth you use for the whole stay.
The message should create clarity. The guide should hold the detail guests may need later, especially on mobile after arrival.
Host Pilot is useful here because the message, guest guide, and direct booking website can come from the same listing setup. Paste your Airbnb or Booking.com listing URL, then use the generated guest guide link inside automated guest communication. Less guest questions. More direct bookings.
Example pre check-in message
Bundle WiFi and guide access in one short message:
Hi {{guest_name}}, your arrival details and WiFi are here. Full guide: {{guide_link}}Quick answers for hosts comparing options and trying to fix guest communication, arrival, and operations pain points.
This is an Airbnb pre check-in messaging workflow focused on sending instructions, WiFi, and guest guide access before guests arrive.
You configure a template timed before check-in so guests receive the right information without manual sending.
The workflow supports Airbnb-first hosts and pairs well with Booking.com pre-arrival messaging when you run both channels.
Include the decision the guest needs, the timing, and the next step. For pre check-in details, the key detail is: prepare guests with arrival steps, guide link, WiFi, parking, and house-rule reminders.
Yes for repeatable timing and standard answers. Keep room for a personal reply when the guest has a special request or something operational has changed.
Browse nearby host workflows from the hub so you can compare practical next steps without starting over.
See how this workflow supports hosts in five busy short-term rental cities, with local guest expectations, arrival patterns, and direct-booking opportunities in mind.
Use Host Pilot to connect guest communication, guest guides, direct bookings, and operations in one workflow built for smaller host teams.